Privacy Policy

This Privacy Policy explains how A B Electronics ("we", "us"), A-55, Sector-6, Noida, Gautam Buddha Nagar, Uttar Pradesh 201301, the maker of O1e Step products, collects and uses personal information when you use o1estep.com.

1. Information we collect

Information you give us: name, phone number, email address, billing and delivery address, GSTIN (for business orders) and any details you share in an enquiry or on WhatsApp.
Order information: products ordered, amounts and payment status. Card, UPI and bank details are entered on the payment provider's secure page; we do not see or store your full card details or UPI PIN.
Device and usage information: IP address, browser type, pages visited and cookies, collected through our store platform (Shopify) to run and secure the website.

2. How we use it

to process and deliver your order and send order updates;
to answer enquiries and provide warranty service;
to issue GST invoices and meet legal and tax requirements;
to prevent fraud and keep the website secure;
to send offers, only if you have agreed to receive them. You can opt out at any time.

3. Who we share it with

We share information only as needed with: Shopify (our e-commerce platform), our payment providers, courier and logistics partners, our authorised service partners for warranty work, and government authorities where required by law. We do not sell your personal information.

4. Cookies

The website uses cookies to keep your cart, remember preferences and understand how the site is used. You can control cookies in your browser settings.

5. Storage and security

We keep your information for as long as needed for the purposes above and to meet legal and tax record-keeping requirements. We take reasonable security measures, but no online service can be completely secure.

6. Your choices

You may ask to see, correct or delete your personal information, or withdraw consent for marketing, by writing to sales@o1estep.com. Some information must be kept for legal reasons.

7. Grievance Officer

Naresh Kumar, Managing Director, A B Electronics
A-55, Sector-6, Noida, Gautam Buddha Nagar, Uttar Pradesh 201301
Email: sales@o1estep.com · WhatsApp: +91 9811781217